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Ergonomic Essentials
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Ergonomic Essentials
0
  • Chairs
    • Chairs By Brands
      • Ergo Advantage
      • Gregory
      • Posture Balance
      • Dal
      • Humanscale
      • Chair Solutions
      • HÅG
      • Buro
    • Office
    • Executive
    • Heavy Duty
    • Sit Stand Chair
    • Mesh
    • Drafting
    • Visitors
    • Active
    • Great Value Boxed Express Chairs
  • Height Adjustable Desks
    • Conset
    • Vertilift
  • Workstations
    • Ergotron
    • Vertilift
    • Maxishift
    • Humanscale
    • Arise
    • Clover
  • Mouse
    • Mouse By Brands
      • Evoluent
      • Contour Roller
      • Ez Minicute
      • Penguin
      • Kensington
      • Logitech
    • Vertical
      • Right
      • Left
    • Roller Bar
    • Adjustable
    • Wireless
    • Trackball
    • Mac
    • Ambidextrous
  • Keyboard
    • Keyboards By Brands
      • Ergoapt
      • Evoluent
      • Bakker Elkhuizen
      • Kinesis
      • Zergotech
      • Goldtouch
      • Kensington
    • Compact
    • Wireless
    • Bluetooth
    • Split
    • Contoured
    • Numeric
    • Trays
    • Mac Keyboards
  • Monitor
    • Stands
    • Arms
      • Dual
      • Single
  • Laptop
    • Stands
    • Charging Carts
  • Footrests
  • Support
    • Forearm
    • Lumbar
    • Back
    • Wrist
    • Leg Rests
    • Seat Cushions
  • Accessories
    • Writing Slopes
    • Document Holders
    • Mats
      • Anti Fatigue
      • Chair
    • Task Lighting
    • Mouse Pads
    • Tablet Stands
    • Power Boards
    • Cable Protectors
    • Ex-Showroom Stock
  • Working From Home
    • Great Value Boxed Express Chairs
  • End of Financial Year Sale
  • Home
  • FAQs

FAQs

WHY SHOULD I CHOOSE ERGONOMIC ESSENTIALS?

We are known for our outstanding customer service combined with knowledgeable and friendly advice. Our prices are affordable and we only stock products that meet our high standards in quality and reliability. We pride ourselves on our quick delivery times and the support we provide to our customers.

I AM NOT SURE WHICH PRODUCT IS RIGHT FOR ME?

Give us a call on 1300 798 658 and one of our friendly consultants will help you with your queries.

HOW DO I PLACE AN ORDER?

There are several ways you can place an order.   You can purchase online, send an email to sales@ergonomicessentials.com.au or just give us a call on 1300 798 658 if paying by credit card.

I NEED TO GET A PURCHASE ORDER NUMBER; CAN YOU SEND ME A QUOTE FIRST?

Yes. We deal with a large number of Government and Corporate Organisations that require quotes in order to produce Purchase Orders. Send an email to sales@ergonomicessentials.com.au or call us on 1300 798 658 to get a quote.

CAN YOU SEND ME A TAX INVOICE AS WE DON’T HAVE A CORPORATE CREDIT CARD?

Yes. We are happy to send companies and government departments a Tax Invoice once your order has been processed.

I AM AN OCCUPATIONAL THERAPIST ORDERING FOR A CLAIMANT – CAN YOU INVOICE THE INSURER?

Yes. We deal with all the major insurance companies. When placing an order you will need to provide us with:

  • Name and address of the Insurer
  • Name of the Case Manager and their email address
  • Claim Number
  • Name of receiver and their company as well as an address for delivery
    (if it’s a personal address please supply a contact number)

DO I HAVE TO REGISTER AS A MEMBER TO PURCHASE FROM YOUR WEBSITE?

No. You can purchase using the guest checkout! However we recommend registering as a member, so your address details will be saved for your next order, saving you time.

DO I NEED TO ADD GST ON TOP OF THE PRICES SHOWN ON THE WEBSITE?

No. All our prices are inclusive of GST.

IS YOUR WEBSITE SECURE IF I PURCHASE ONLINE USING MY CREDIT CARD?

Yes without a doubt. All of our payments are taken via the respected eWay payment gateway.

DO YOU DELIVER ANYWHERE IN AUSTRALIA?

Yes. We deliver all across Australia. Deliveries are dispatched by couriers or Australia Post and normally take 1 – 2 working days to deliver to most Australian capital cities. Perth and Adelaide may take up to 5 working days.

WHAT IS THE COST OF DELIVERY?

Please use the freight calculator in the checkout to work out the cost of delivery.

DO YOU HAVE A SHOWROOM I CAN VISIT?

Yes. You can visit our showroom at Unit 1, 1 Talavera Road, North Ryde between 8:30am to 5:00pm Monday to Friday. If you ring us 1300 798 658 prior to your visit we will ensure that one of our consultants will be available to help you.

I CAN’T FIND THE PRODUCT I WANT ON YOUR WEBSITE, CAN YOU ORDER IT IN?

Depending on the product’s availability we can generally source any ergonomic equipment. Give our consultants a call to discuss on 1300 798 658.

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ABN: 67 643 168 870
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ergonomic Essentials’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Ergonomic Essentials’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/1 Talavera Road, Macquarie Park, NSW 2113. Our ABN is 67 643 168 870. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Privacy Policy
About Ergonomic Essentials (PPS Ergo)
Ergonomic Essentials is an online retailer that markets products to improve your comfort and productivty in the office. To enrich our members’ experience, we request and display some personal information. We never store Credit Card information, although it will be requested by NAB, our processing bank, to complete the transaction. Ergonomic Essentials members can change their profile information at any time and can control how we use and see their information.

Ergonomic Essentials never publishes contact information, location or preferences.

Ergonomic Essentials cares deeply about online privacy If you have any questions concerning this privacy policy, please email us at webmaster@ergonomicessentials.com.au

Information Collection and Used by Ergonomic Essentials
Ergonomic Essentials collects user submitted information such as name, email address, and location to authenticate users and to send notifications to those users relating to the Ergonomic Essentials service. Ergonomic Essentials also collects other profile data including but not limited to: personal interests, gender, age and occupation in order to assist users in finding and communicating with each other.

Ergonomic Essentials also logs non-personally-identifiable information including IP address, profile information, aggregate user data, and browser type, from users and visitors to the site. This data is used to manage the website, track usage and improve the website services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to members. User IP addresses are recorded for security and monitoring purposes

We may also use a user’s email address to send updates, a newsletter or news regarding the service. Users may choose not to receive email of this type by changing their “notification” setting to “Do not send me notification emails” in the user “Account Settings”

From time to time, Ergonomic Essentials or a partner, may sponsor a promotion, sweepstake or contest on Ergonomic Essentials. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate.

Use of Cookies
Ergonomic Essentials uses cookies to store visitors’ preferences and to record session information, for purposes including ensuring that visitors are not repeatedly offered the same advertisements and to customise newsletter, advertising, and Web page content based on browser type and user profile information. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set — each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences — however, you must enable cookies from Ergonomic Essentials in order to use most functions on the site Please note that Ergonomic Essentials allows 3rd party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers’ use of cookies is subject to their own privacy policies, not the Ergonomic Essentials Privacy Policy.

Links
Ergonomic Essentials contains links to sites. Ergonomic Essentials is not responsible for the privacy policies and/or practices on other sites. When linking to another site a user should read the privacy policy stated on that site. Our privacy policy only governs information collected on Ergonomic Essentials.

Correcting/Updating or Removing Information
Ergonomic Essentials users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Edit Profile and Account Info.

Email Choice/Opt-out
Members who no longer wish to receive updates or notifications may choose not to by selecting ‘Do not send me notification emails’ in the user profile ‘Account Settings’. Users who do not wish to receive Ergonomic Essentials newsletters may choose not to by selecting ‘Do not send me Ergonomic Essentials newsletters’ in the user profile ‘Account Settings’. All notification emails and Ergonomic Essentials newsletters also include the above instructions for opting-out of those communications in the future.

Security

Ergonomic Essentials member accounts are secured by member-created passwords. Ergonomic Essentials takes precautions to insure that member account information is kept private. We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time For any additional information about the security measures we use on Ergonomic Essentials, please contact us at webmaster@ergonomicessentials.com.au

Sharing and Disclosure of Information Ergonomic Essentials Collects 
Except as otherwise described in this privacy statement, Ergonomic Essentials will not disclose personal information to any third party unless we believe that disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by Ergonomic Essentials, whether or not a response is required by applicable law; (2) to enforce the Ergonomic Essentials Terms of Use Agreement or to protect our rights; or (3) to protect the safety of members of the public and users of the service. Ergonomic Essentials reserves the right to transfer personal information to a successor in interest that acquires rights to that information as a result of the sale of Ergonomic Essentials or substantially all of its assets to that successor in interest For more information see the “Changes in Our Privacy Policy” section below.

Changes in Our Privacy Policy 
From time to time we may make changes to our privacy policy If we make changes, we will post them on our site to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it. A User is bound by any minor changes to the policy when she or he uses the site after those changes have been posted If, however, we are going to use users’ personally identifiable information in a manner materially different from that stated at the time of collection we will notify by posting a notice on our Web site for 30 days.

Contacting the Web Site 
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us at: webmaster@ergonomicessentials.com.au

 

 

sales@ergonomicessentials.com.au

Phone 1300 798 658
Unit 1, 1 Talavera Rd,
North Ryde NSW 2113
PO Box 358 North Ryde NSW 1670

Ergonomic Essentials

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